Questions
What the app can do today, what it can't, what a SinkSpanner organizer is made of, and what still has to be built before you can order one.
The app
Is this a real product yet?
Partly. Scanning, modeling and designing work — they run on a phone today. Checkout, printing and shipping don't exist yet, and the app isn't in the App Store. That's the whole state of it.
Which iPhones work?
An iPhone with LiDAR, running iOS 17 or later. LiDAR is required for scanning — without it, you can still design using a standard bowl shape instead of a scanned one.
Is there an Android version?
No. The app is iPhone only, built on Apple's scanning frameworks.
How long does scanning take?
We haven't published a typical scan time. The app reports per-area confidence so you know what it still needs to see.
Can I design without ordering?
Yes. Scanning and designing are free and unlimited. You're only charged when you confirm a print — and that's the only thing the design leads to.
Can I export the model and print it myself?
Not today — the app doesn't export a file. Selling the STL as a small paid download is one of the options we're weighing, but nothing is decided, so don't buy in expecting it.
The design
What if my sink has two basins?
Double-bowl sinks aren't supported yet — the scan assumes a single basin with one drain.
Where does it actually sit?
On the counter beside the sink, hooked over the rim — not down inside the basin. The scan and the hook are both built around that placement.
Can I change a design after ordering?
Once ordering is live, we intend to let you change a design any time before it enters print.
What if it doesn't fit?
Fit isn't guaranteed yet. A custom part can't be resold, so we haven't settled what happens when one is off — that's part of what's being worked out before ordering opens.
Ordering and shipping
What does it cost?
Pricing hasn't been decided — possibly a flat fee, possibly based on your design's material use. We'll post it before launch.
How long does it take to arrive?
No. There's no print queue to measure one from yet, so any number would be invented.
Do you ship outside the US?
Not yet built. The US comes first when it is.
Care
Is it dishwasher safe?
Top rack, yes. Skip the heated dry cycle — that's the one condition that will warp it.
How do I clean it?
Rinse under the tap, or run it through the dishwasher on the top rack. Vinegar for hard-water scale.
Anything still unanswered?
The list gets one email, on the day ordering opens. Ask us anything before then.
Your address is stored to send that one email. Nothing more.